Lowest Price Guarantee Project

What is Lowest Price Guarantee (LPG)

If you find a qualifying lower price of our LPG badge item, we’ll match it. Exclusions apply.

LPG Badge

How LPG works

If you find a lower price on an identical item with the LPG badge, just chat or DM us for validation.​ LPG includes the price of the item(s) plus shipping or delivery cost. We’ll only honor requests submitted directly from the person who made the purchase.
LPG works only when the following conditions are met:

  1. Same Telecom Provider: The compared product or service must be provided by the same telecom provider.
  2. Same Plan: The compared product or service must include the exact same plan details as those offered by the Seller, including but not limited to data allowance limits, call minutes, and internet speed.
  3. Same Currency: The compared price must be quoted in the same currency, and fluctuations in exchange rates are not applicable to the price comparison.
  4. Sellers in the United States and Canada: Only price comparisons from sellers located in the United States or Canada will be accepted.

How LPG Exclusions

  • Discontinued, used, refurbished, open-box, clearance, seasonal, closeout or damaged merchandise
  • Rebates; free offers; Buy 1, Get 1 offers; Buy More, Save More offers; sales tax promotions or tax-free events; or specific one-time- only promotions, including seasonal promotions   (e.g., Spring Break, Black Friday, X’mas, Boxing day and various holiday promotions), special events, and/or bundle offers 
  • Discounts available to select groups of customers, such as military or loyalty members
  • Volume or wholesale discount pricing offered by competitors
  • Pricing from membership-based retail wholesalers
  • Third-party marketplace sellers, auction sites or closeout/discount sites (e.g., we price-match items sold by Amazon but not by a third-party seller on Amazon)
  • Pricing from bid and auction websites
  • Sales tax
  • Advertising pricing errors or misprints
  • Credit terms and finance offers

Application Procedure for LPG

  1. The Buyer must email to [email protected] within 7 days after purchase.
  2. The email must include the following supporting documents:
  • Source of the compared price (e.g., seller’s official website screenshot or written quotation).
  • Complete description of the product or service proving it meets the conditions listed in Article 2.
  • The Seller will review the application and make a decision within 7 business days

Compensation Method for LPG

If the price guarantee conditions are met, the Seller will compensate the Buyer as follows:

    1. Refund the price difference to the Buyer; or
    2. Adjust the plan price to match the compared price.

LPG can’t be combined with any other Aero-E’s offer, promotion, discount or coupon. We reserve the right to limit requests to reasonable quantities. The Seller reserves the right to modify or terminate LPG at any time. Notice of modification or termination will be provided at least 7 days in advance to the Buyer and will not affect valid applications submitted prior to such changes.

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